Shipping Policy

Effective Date: 21.09.2026

At NADESAK, a hair care brand operated by NADESAK INDIA PRIVATE LIMITED, we are committed to delivering your hair care products safely and efficiently across India. This Shipping Policy explains how we process, dispatch, and deliver your orders.

Shipping Coverage

NADESAK currently delivers products across India. We strive to make our products accessible to customers in all serviceable locations.

Order Processing

• Orders are typically processed within 1–2 business days after order confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During festive seasons, promotional events, or periods of high order volume, processing times may be slightly longer.

Delivery Timeline

Once your order has been dispatched, the estimated delivery time is:

• 5–7 business days for most locations across India.

Delivery timelines are estimates and may vary depending on your location, courier partner, and local conditions.

Shipping Charges

We are pleased to offer Free Shipping on all orders across India.

There are no additional shipping charges at checkout.

Courier Partners

To ensure the fastest and most reliable delivery, we work with multiple trusted courier partners.

The courier service for your order is selected based on the delivery location and service availability.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations across India.

Availability of COD may depend on courier serviceability in certain areas and other applicable order conditions.

Order Tracking

Once your order has been shipped, you will receive tracking details through the contact information you have provided.

Tracking updates may be shared via:

• Email

• SMS

• WhatsApp

Tracking notifications will be sent through the available communication channels provided during checkout.

Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control, including:

• Severe weather conditions

• Natural disasters

• Public holidays

• Festivals

• Government restrictions

• Courier operational delays

• Other unforeseen events

NADESAK INDIA PRIVATE LIMITED shall not be responsible for delays caused by circumstances beyond its reasonable control.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.

If the shipment is returned to us because of an incorrect address, incomplete information, or failure to receive the delivery, our customer support team will assist in arranging a reshipment where possible. Additional shipping charges may apply for reshipment where applicable.

Failed Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If the order cannot be delivered after the scheduled attempts, it may be returned to our warehouse.

Once the returned shipment is received, our support team will contact you to assist with the next available solution.

Damaged Package During Delivery

If the outer package appears damaged, tampered with, or opened at the time of delivery:

• Take clear photographs of the package before opening it.

• If possible, refuse to accept the delivery.

• Contact our customer support team as soon as possible for assistance.

For damaged, missing, or incorrect products, please refer to our Return & Refund Policy for applicable requirements and procedures.

Order Verification

For security and fraud-prevention purposes, certain orders may require verification before dispatch.

NADESAK INDIA PRIVATE LIMITED reserves the right to cancel or delay orders if the required verification cannot be completed successfully.

Contact Us

For any shipping-related questions or assistance, please contact us:

NADESAK INDIA PRIVATE LIMITED
Brand: NADESAK

Email:
info@nadesak.com

Website:
www.nadesak.com