NADESAK

Privacy Policy

Effective Date: 21.09.2026

Welcome to NADESAK, a hair care brand operated by NADESAK INDIA PRIVATE LIMITED ("we," "our," "us," or "Company"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.nadesak.com and purchase or use our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
Order Details
Account Information (if you create an account)
Information you provide when contacting or communicating with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Referral Source
Cookies and Tracking Information

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Manage your customer account
Provide customer support
Improve our website, products, and services
Personalize your shopping experience
Send order confirmations and shipping updates
Respond to your inquiries and requests
Send promotional offers, newsletters, and marketing communications where permitted
Prevent fraud and unauthorized transactions
Maintain website security
Comply with applicable legal and regulatory obligations

3. Cash on Delivery (COD)

Currently, NADESAK accepts Cash on Delivery (COD) for eligible orders.

In the future, additional online payment methods may be introduced through trusted payment service providers. Any payment information processed through such providers may be subject to their respective terms and privacy policies.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Remember your preferences
Analyze website traffic and usage
Understand customer interactions with our website
Measure advertising and marketing performance
Provide relevant and personalized advertisements

You may disable cookies through your browser settings, although some website features may not function properly.

5. Third-Party Services

We may use trusted third-party service providers and technology platforms to support our website, business operations, analytics, advertising, communication, payment processing, order fulfillment, and customer support.

These third parties may process or collect certain information on our behalf or in accordance with their own privacy policies and applicable laws.

6. Marketing Communications

With your consent, where required by applicable law, we may send:

Promotional Emails
Product Updates
Offers & Discounts
WhatsApp Notifications
Marketing Campaigns

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in our communications or by contacting us.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information where reasonably necessary with:

Shipping and Logistics Partners
Technology and Service Providers
Payment Service Providers
Marketing and Communication Platforms
Customer Support Service Providers
Legal or Regulatory Authorities when required by law

We expect third-party service providers handling information on our behalf to maintain appropriate security and confidentiality measures.

8. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, loss, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain your information only for as long as reasonably necessary to:

Fulfill orders
Provide customer support
Maintain business and customer records
Meet legal, tax, and accounting requirements
Resolve disputes
Prevent fraud and misuse
Enforce our policies and agreements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information, subject to applicable legal requirements
Withdraw consent for certain processing activities
Opt out of marketing communications
Request information regarding the processing of your personal information

To exercise applicable rights or make a privacy-related request, you may contact us using the details provided below.

11. Children's Privacy

Our website is intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children under the age of 18. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

12. Hair Care Product Disclaimer

NADESAK is a hair care brand offering hair care products intended for personal hair and scalp care.

Information provided on this website is for general informational and educational purposes and should not be considered medical advice, diagnosis, or treatment.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary depending on various factors, including hair condition, scalp condition, lifestyle, and individual circumstances.

If you have a medical condition, experience persistent or severe hair or scalp problems, are pregnant or nursing, or are taking medication, we recommend consulting a qualified healthcare professional before using any product.

Please read and follow the product instructions, warnings, and recommended usage before use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, or applicable laws.

Any changes will be posted on this page along with the updated Effective Date.

Your continued use of our website after changes to this Privacy Policy may constitute acceptance of the revised Privacy Policy, to the extent permitted by applicable law.